“The agency was very helpful and well organised. My carer was a lovely woman who felt more like a friend. I was very comfortable with her and she did all she could to be respectful and kind.”
Carpenders Care Limited is a dedicated provider of a wide range of domiciliary care services for people with reduced ability to care for themselves. At Carpenders Care Limited, we provide a wide range of practical help and support to people in the community who, because of extreme frailty, disability or illness, require assistance in their own homes. We assist them to stay living in their own homes, close to their loved ones and local community.At home, our service users can carry on as normal a life as possible, in dignity and surrounded by their own belongings. We are accredited and regulated by the Care Quality Commission (CQC – Click here to see our latest inspection report) and a member of the United Kingdom Home Care Association (UKHCA).
At Carpenders Care Limited, we recognise the need for care to be delivered by a skilled, honest, conscientious and motivated workforce. We are committed to the recruitment and training of our staff in the delivery of care to a high standard.We have a number of services throughout England, with new services currently being developed.All our staff are thoroughly screened, trained, insured and DBS checked, in-depth references are also obtained.
Safe & Secure
You feel at ease with the Carpenders Care team as they are:
- skilled, honest, conscientious and motivated
- vetted and trained in the delivery of care to a high standard
- thoroughly screened, trained, insured and DBS checked
- provide in-depth references
We have a number of services throughout England, with new services currently being developed.
WHAT WE ARE GOOD AT
Our Services At a Glance
- Personal Care
- Light Household Tasks
- Preparing Food & Drinks
- 24-hour Live-in Care
- Respite & Befriending
BEHIND THE SCENES
A TEAM OF BRIGHT PROFESSIONALS
Our staff are all trained to the highest standards and of course DBS checks are compulsory for all our team members.
To ensure you receive the highest quality of care our continuous training policy means we are all trained to government standards and beyond. Our team is always up-to-date on the latest health and safety issues.
All our care workers will have either already attained or be in the process of attaining an NVQ II in Health and Social Care. We have a strong consistent base of home-care staff that comes from a variety of backgrounds and range in age from 18+ years.
We also have both female and male carers available, many whom have their own transport.
Our staff’s provides a wide range of home care service including:
All aspects of personal care ie bathing, dressing, getting in and out of bed etc
- Preparing meals
- Respite care
- Assistance with domestic tasks
- Significant Regular Help
If you need significant regular help with personal care and practical tasks ask Carpenders Care to arrange for a home carer to visit you.
Please call 020 8868 3328
Senior Care Worker
Menuka has worked at Carpenders Care since we started in 2010. She is the Staff of the Year 2013-2014. Menuka is hard working and very efficient and reliable.
Crisolita Delgado Dos Santos
Crisolita is a reliable and efficient care worker who is well liked by her clients for her empathetic approach to meeting their individual care needs. An experienced care worker with over 10 years experience in Home Care, Crisolita is one of our most valued staff.
What our clients have said …
- Yvonne B
“Carpenders Care offers a reliable, friendly and efficient service. Since moving into the area in December 2012, we have found Carpenders Care to be a caring and hands on service. My partner gets on well with his carer which means that I can go to work knowing that he is well cared for. We are regularly asked for our feedback and any snags are quickly sorted out.”Sue S
“We have been truly delighted with the care provided by Carpenders Care. Our carer has had the best interests of her client and has made him feel comfortable and safe in his home. She is always cheerful happy and caring. She has coped with my father’s profound deafness and has been very professional in reporting her concerns back to the family. She is totally reliable and punctual. She has significantly improved the quality of my father’s life.”Jean Lowton
“Excellent standard of service. I would not hesitate to recommend. Friendly and considerate staff.”Leonara T
“Carpenders Care are the second agency we have used for my mother and they are far better than the first one. Agency care can be hit and miss but the response to any issues from Carpenders has been superb. The manager is personally involved in running the agency and does everything in her power to ensure the care given is as good as it can be.”Steve
“My aunt and uncle had 24 hour care by Carpenders Care for a period of 18 months. My aunt passed away in October 2014, and my uncle was then looked after until his death in December 2015. Living 100 miles away and being their only relative, I had complete peace of mind from the excellent care provided for them both. All their needs were attended to with compassion and professionalism and they were both treated with great dignity in their final illnesses.”L L
“We were very pleased with the care given by Carpenders Care. They came three mornings a week to help my husband shower and dress.”Betty A
“We have been truly delighted with the care provided by Carpenders Care. Our carer has had the best interests of her client and has made him feel comfortable and safe in his home. She is always cheerful, happy and caring. She has coped with my father’s profound deafness and has been very professional in reporting her concerns back to the family. She is totally reliable and punctual. She has significantly improved the quality of my father’s life.”Daughter of client
“Carpenders Care offers a reliable, friendly and efficient service. Since moving into the area in December 2012, we have found Carpenders Care to be a caring and hands on service. My partner gets on well with his carer which means that I can go to work knowing that he is well cared for. We are regularly asked for our feedback and any snags are quickly sorted out.”Partner of client
Our most frequently asked questions
What Special Services do you offer?
Social companion, Nights, Sitting Services, Cleaning, Bed-making, Laundry, Ironing, Shopping, Escort, Personal Hygiene, Washing, Bed Bath, Bathing, Toileting, Preparing food and drinks, Collecting pensions and paying bill etc.
What type of people can you help?
We can help older people, young people with disabilities and vulnerable people.
How much will the care service cost?
Please call Carpenders Care on 020 8868 3328 for a detailed price.
Are you registered with the governing body for home care?
Yes indeed, we are registered with Care Quality Commission and UKHCA.
Are the staff at Carpenders Care fully trained?
It is compulsory for all carers at Carpenders Care Limited to undertake and complete the induction course before commencing any care duties. This will involve commitment and participation in ongoing set programmes e.g Fire safety, Food Hygiene, personal Hygiene etc.
I like to go shopping, sightseeing, theatre, Cinema, swimming pool etc – would Carpender Care be able to help?
Carpender Care can provide an escort service.
How do I pay for my care service?
If your care is not funded by Social Services you can pay for your care by direct debit, by standing order with your bank, by cheque or postal order.