Carpenders Care Ltd

Providing Quality Care In Your Own Home

About Us

Carpenders Care Limited is a dedicated provider of a wide range of domiciliary care services for people with reduced ability to care for themselves. At Carpenders Care Limited, we provide a wide range of practical help and support to people in the community who, because of extreme frailty, disability or illness, require assistance in their own homes. We assist them to stay living in their own homes, close to their loved ones and local community.At home, our service users can carry on as normal a life as possible, in dignity and surrounded by their own belongings. We are accredited and regulated by the Care Quality Commission (CQC – Click here to see our latest inspection report) and a member of the United Kingdom Home Care Association (UKHCA).

At Carpenders Care Limited, we recognise the need for care to be delivered by a skilled, honest, conscientious and motivated workforce. We are committed to the recruitment and training of our staff in the delivery of care to a high standard.We have a number of services throughout England, with new services currently being developed.All our staff are thoroughly screened, trained, insured and DBS checked, in-depth references are also obtained.

Safe & Secure

You feel at ease with the Carpenders Care team as they are:

  • skilled, honest, conscientious and motivated
  • vetted and trained in the delivery of care to a high standard
  • thoroughly screened, trained, insured and DBS checked
  • provide in-depth references

We have a number of services throughout England, with new services currently being developed.

About our team

Our Accreditations

We’re Accredited

Carpenders Care Ltd are accredited and regulated by the Care Quality Commission (CQC), member of the United Kingdom Home Care Association (UKHCA) and Associate Member of Hertforshire Care Providers Association (HCPA).

UK Home Care Agency
Top 10 Homecare Award – 2016
CQC
Hertforshire Care Providers Association

OUR SERVICES

WHAT WE ARE GOOD AT

Our Services At a Glance

  • Personal Care
  • Cleaning
  • Laundry
  • Shopping
  • Escort
  • Light Household Tasks
  • Preparing Food & Drinks
  • Companionship
  • 24-hour Live-in Care
  • Respite & Befriending
  • Waking & Sleepover Nights
  • Collection Pensions & Paying Bills
  • Reablement & Rehabilitation
  • End of Life Care
Contact Us

Dementia & Alzheimers Care

Far too many times, people with dementia find themselves pigeonholed, often losing their identity, when in fact, each is an individual and it is only dementia they have in common…

Physical Disabilities Care

Carpenders Care provide a professional service which can help maximise independence. We understand that customers have varying needs. Frequently we help with elements of personal care …

Live-In 24 Hours

Carpenders Care helps with and provides all home and personal care, we cook meals, provide companionship, run the home, shop for or with the client…

End of Life Care

End of life care can help those with a terminal illness or terminal condition that has become advanced, progressive and incurable. End of life care is personal for each customer, each having unique needs for information and support.

Home Care

This is designed to support you with day-to-day personal and domestic tasks so that you can live as independently as possible in your own home.

Respite Care

Respite care is the provision of short-term, temporary relief to those who are caring for family members. Carpenders Care can provide a planned programme of care visits, for a few hours through to a few weeks, for families and those providing unpaid care.

Learning Disabilities Care

The care we provide for people with learning disabilities is tailored to each individual’s needs. Carpenders Care does not believe in ‘one size fits all’.

BEHIND THE SCENES

A TEAM OF BRIGHT PROFESSIONALS

Our staff are all trained to the highest standards and of course DBS checks are compulsory for all our team members.

To ensure you receive the highest quality of care our continuous training policy means we are all trained to government standards and beyond. Our team is always up-to-date on the latest health and safety issues.

All our care workers will have either already attained or be in the process of attaining an NVQ II in Health and Social Care. We have a strong consistent base of home-care staff that comes from a variety of backgrounds and range in age from 18+ years.

We also have both female and male carers available, many whom have their own transport.

Our staff’s provides a wide range of home care service including:

All aspects of personal care ie bathing, dressing, getting in and out of bed etc

  • Companionship
  • Preparing meals
  • Respite care
  • Transport
  • Shopping
  • Assistance with domestic tasks
  • Significant Regular Help

If you need significant regular help with personal care and practical tasks ask Carpenders Care to arrange for a home carer to visit you.

Please call 020 8868 3328

menuka1

Menuka Maharjan

Senior Care Worker

Menuka has worked at Carpenders Care since we started in 2010. She is the Staff of the Year 2013-2014. Menuka is hard working and very efficient and reliable.

chrisolita-pic-final

Crisolita Delgado Dos Santos

Care Worker

Crisolita is a reliable and efficient care worker who is well liked by her clients for her empathetic approach to meeting their individual care needs. An experienced care worker with over 10 years experience in Home Care, Crisolita is one of our most valued staff.

Testimonials

What our clients have said …

  • “We were very pleased with the care given by Carpenders Care. They came three mornings a week to help my husband shower and dress.”

    Betty A
  • “The agency was very helpful and well organised. My carer was a lovely woman who felt more like a friend. I was very comfortable with her and she did all she could to be respectful and kind.”

    Yvonne B
  • “My aunt and uncle had 24 hour care by Carpenders Care for a period of 18 months. My aunt passed away in October 2014, and my uncle was then looked after until his death in December 2015. Living 100 miles away and being their only relative, I had complete peace of mind from the excellent care provided for them both. All their needs were attended to with compassion and professionalism and they were both treated with great dignity in their final illnesses.”

    L L
  • “Carpenders Care are the second agency we have used for my mother and they are far better than the first one. Agency care can be hit and miss but the response to any issues from Carpenders has been superb. The manager is personally involved in running the agency and does everything in her power to ensure the care given is as good as it can be.”

    Steve
  • “Carpenders Care offers a reliable, friendly and efficient service. Since moving into the area in December 2012, we have found Carpenders Care to be a caring and hands on service. My partner gets on well with his carer which means that I can go to work knowing that he is well cared for. We are regularly asked for our feedback and any snags are quickly sorted out.”

    Sue S
  • “Carpenders Care offers a reliable, friendly and efficient service. Since moving into the area in December 2012, we have found Carpenders Care to be a caring and hands on service. My partner gets on well with his carer which means that I can go to work knowing that he is well cared for. We are regularly asked for our feedback and any snags are quickly sorted out.”

    Partner of client
  • “Excellent standard of service. I would not hesitate to recommend. Friendly and considerate staff.”

    Leonara T
  • “We have been truly delighted with the care provided by Carpenders Care. Our carer has had the best interests of her client and has made him feel comfortable and safe in his home. She is always cheerful happy and caring. She has coped with my father’s profound deafness and has been very professional in reporting her concerns back to the family. She is totally reliable and punctual. She has significantly improved the quality of my father’s life.”

    Jean Lowton
  • “We have been truly delighted with the care provided by Carpenders Care. Our carer has had the best interests of her client and has made him feel comfortable and safe in his home. She is always cheerful, happy and caring. She has coped with my father’s profound deafness and has been very professional in reporting her concerns back to the family. She is totally reliable and punctual. She has significantly improved the quality of my father’s life.”

    Daughter of client

FAQ’s

Our most frequently asked questions

What Special Services do you offer?

Social companion, Nights, Sitting Services, Cleaning, Bed-making, Laundry, Ironing, Shopping, Escort, Personal Hygiene, Washing, Bed Bath, Bathing, Toileting, Preparing food and drinks, Collecting pensions and paying bill etc.

What type of people can you help?

We can help older people, young people with disabilities and vulnerable people.

How much will the care service cost?

Please call Carpenders Care on 020 8868 3328 for a detailed price.

Are you registered with the governing body for home care?

Yes indeed, we are registered with Care Quality Commission and UKHCA.

Are the staff at Carpenders Care fully trained?

It is compulsory for all carers at Carpenders Care Limited to undertake and complete the induction course before commencing any care duties. This will involve commitment and participation in ongoing set programmes e.g Fire safety, Food Hygiene, personal Hygiene etc.

I like to go shopping, sightseeing, theatre, Cinema, swimming pool etc – would Carpender Care be able to help?

Carpender Care can provide an escort service.

How do I pay for my care service?

If your care is not funded by Social Services you can pay for your care by direct debit, by standing order with your bank, by cheque or postal order.

CONTACT

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Contact information

Address:
Monument House, 2nd floor, 215 Marsh Road
Pinner, Middlesex HA5 5NE
United Kingdom

Phone numbers:
020 8868 3328, 07518 450920

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